Along with the implementation of IDEAL, ICICALL offers helpdesk services, as well as system support and further development in accordance with the changing needs of the customer entity.
For customer’s employees, ICICALL provides call center services. ICICALL’s call center specialists will always advice how to operate the system, generate reports or download the necessary information.
Optionally, the customer can deploy the system on its own resources or in ICICALL’s cloud. In this case, our highly-qualified system administrators will resolve server maintenance tasks.
For more than 15 years, we have been helping more than 60,000 users. Here is what our customers say about us:
“ICICALL provides high-quality technical and customer support to users based on support contracts and performs operational work to resolve all arising issues.
Our companies have accumulated vast experience in interacting, implementing and solving issues of varying complexity, which allows us to set new tasks for ourselves.”